FAQ

/FAQ
FAQ2019-01-03T11:50:43+00:00

Frequently asked Questions

The city tours are suitable for all age groups and fitness-levels. Comfy city-bikes, leisurely speed. Electric bikes are available.

The mountain bike tours are also about all participants enjoying the trip. On the way we adjust the pace and distance to suit group. Breaks and stops are made in consultation between the guide and the group. We don’t do technical terrain, all you need is a reasonable level of control of your bike.

The city tours depart near Maastricht Central Station. The mountain bike tours start at the edge of the city at 4 km from the city centre. Both places are easily accessible by public transport and with parking in the immediate vicinity. We’ll provide you with a route description.

Departure times for the city tours are 11.00 hrs and 14.00 hrs.  We can adjust departure times to your preference.

For the city tours, easy to handle, comfy city-bikes. Electric bikes are available.

For the mountain bike tours, we use bikes with front suspension.

In very bad weather there the tour will be cancelled, without any cost for you. The assessment of ‘bikable weather’ is reserved for Maastricht-Biking. In case of poor prospects, please contact us the day in advance about any cancellation. If we hear nothing from you, we assume you want to ride!

When booking a group, you can make (individual) cancellations, free of charge, until one week in advance. After that, costs will be charged based on the agreed number of participants and booked activities. The minimum number of participants charged for a group booking is six, even if the number of participants is less, due to cancellations.

As experienced cyclists, our guides can fix the most common technical problems on the bike. However, they are not bicycle repairmen and do not always have a first aid diploma. You participate entirely at your own risk. Neither the guide(s) nor Maastricht-Biking can be held liable for physical injury and/or material damage

We provide mountain bikes with front suspension and helmets (mandatory!). Wear sportswear with sufficient freedom of movement. Shoes with soft soles are difficult to ride with, the stiffer the better. Do not put on anything that you do not want to get dirty or damaged. Take a drink bottle, even for short tours. Most handy are bottles with a bottle cap from which you can drink while riding. For longer trips take a calorie supply in the form of bars, biscuits, fruit or similar.